High Intensity Care – Expert Support for Complex and Critical Needs
At Convenient Care Services, we provide specialised High Intensity Care services under the NDIS, designed for individuals with critical and complex support needs that require expert-level, hands-on assistance. With a strong clinical foundation and a compassionate, person-first approach, our team ensures each participant receives the care, dignity, and stability they deserve—24 hours a day, if needed.
High intensity support isn’t just about clinical skill—it’s about trust, consistency, and knowing that every moment of care matters. That’s why we bring a tailored, multidisciplinary approach to each participant, working closely with families, support coordinators, and allied health professionals to ensure the best possible outcomes.
Our High Intensity Care services include:
- Complex bowel care
- Enteral feeding (PEG, NGT)
- Tracheostomy management
- Ventilator support
- Catheter care (urinary and suprapubic)
- Wound and pressure area care
- Diabetes management (including insulin administration)
- Seizure management and emergency protocols
- Support with restrictive practices (in line with Positive Behaviour Support Plans)
- 24/7 active overnight or continuous care
We are fully compliant with NDIS High Intensity Support Skill Descriptors and employ trained, experienced staff who understand both the clinical and emotional aspects of supporting people with high needs. Our focus is on safety, quality, and supporting individuals to live with dignity, choice, and as much independence as possible.
Why choose our high intensity services?
- Qualified and experienced staff, including enrolled nurses and high-intensity trained support workers
- Strict adherence to clinical guidelines and NDIS requirements
- Individualised care planning and risk management
- Transparent communication with all stakeholders
- Continuous training and clinical oversight
We’re here for participants who need more than just help—we’re here for those who need care that is clinical, consistent, and compassionate.
When care is complex, experience matters. Let us deliver the support you can rely on.